Why you need a Website Terms + Conditions
Does your website have the right ecommerce policies in place?
Thinking it doesn't matter? Think again! Your online policies have a big impact on customer happiness and your bottom line. Plus, they'll need to meet certain legal requirements to prevent fines and lawsuits. Here's the breakdown:
#1. Terms + Conditions
You need these if: you have a website...definitely an ecommerce site.
What they need to include: This policy tells customers what they need to know about browsing your website. You'll want to spell out the rules for using the site, sharing content, and where users can contact your company. If you run an ecommerce site, make sure to spell out how you handle orders, returns, and shipping.
You need these if: you have a website!
Pro Tip: You might not track certain user information, but your website provider may. Make sure to know their policies and include them in your own privacy policies.
#3. COPPA Policies: Aka Children's Online Privacy Protection Act
You need these if: your website is geared toward children under 13
What to do if these apply to you: Call in an attorney! These laws are not messing around and cover everything from privacy policies to parental consent to location tracking. The penalties for noncompliance are severe: $16,000 per child per use.
Where to find a good website policy?
I always advise against website policy templates. Your policies are a legal contract and you’ll be bound by what it says. That can be a problem if the contract isn’t made for your business or you’re not sure what’s in there. That is too risky and it's unnecessary! We offer a simple e-commerce policy that hooks up your website with exactly what it needs. If you want to talk more about website policies, let’s chat!