Do You Need Online Membership Policies?

Do You Need Online Membership Policies?

Online memberships are great for recurring revenue.

But there are some regulations on memberships now.

Here’s a few things you need to do to start your membership:

Have a Membership Policy

Your customers must affirmatively agree to your Membership Policies before signing up for the program.

This means you need to have a membership policy in your online checkout and members must click to accept it.

Adding these policies to an FAQ section of your website is not enough.

This is so important to avoid late cancellations, refunds, and credit card issues.

Make sure it covers the following…

  1. These membership policies should be clear about the services included in the membership.

  2. They must state the length of the membership.

  3. They must state that the customer will be charged continuously until they cancel.

  4. They should be very clear about how to cancel the membership.

  5. They should address what happens when they cancel and that they’re removed from the membership websites or facebook groups.

Send a confirmation receipt

An email should be sent automatically to new members with the terms of renewal, cancellation policies, and how to cancel.

If you already have members, you should update your Membership Policies asap and send an email to your members notifying them of the change.

See our Membership Policies

Our Downloadable Membership Policies makes sure your membership is legit!

They make sure your membership and cancellation policies are binding on customers and you comply with automatic payment regulations to reduce legal drama.

Plus, they're affordable ($49) and simple to use.

Nicole SwartzContracts